Security Center

To report card fraud during normal business hours, please contact Malheur Federal Credit Union at 541-889-3149. After business hours, weekends, or on holidays please call 855-448-8202 for DEBIT card fraud and 855-616-9185 for CREDIT card fraud.

Report Identity Theft

  1. Contact Malheur Federal Credit Union
  2. contact one of the three major national credit bureaus: Equifax, Experian, and TransUnion.
  3. File a police report
  4. Contact any other creditors who deal with your money (i.e. other financial institutions, accountants, lenders, etc.).
  5. Contact other agencies, as appropriate, such as US Postal Inspectors, Social Security, etc.
  6. Report the Identity Theft to the Federal Trade Commission (FTC) by calling (877)-ID-THEFT or by visiting their website.
  7. Get your free annual credit report here.

Types of Fraud

Work from home scams
Secret shopper
Phishing
Elder abuse
Check washing
Sweepstakes/Lottery
Inheritance
Vishing
Tech support scam
Romance fraud

Report Phishing

Phishing emails falsely claim to be from a legitimate enterprise. Some phishing emails direct the recipient to fraudulent or “spoofed” web sites to enter personal information. Others, want you to open an attachment, click on a malicious link, or provide information in a response email.

If you have received what appears to be a phishing email pretending to be from Malheur Federal Credit Union, do not respond to the request. Instead, forward the email to abuse@malheurfcu.org. We will handle it from there.

How to Protect Yourself

Email and Online Security

  • Be alert for fraudulent or suspicious emails
  • Never provide personal information via email
  • Watch for errors in email messages
  • Keep your computer safe with a firewall, anti-virus software, and spyware
  • Set your updates to run automatically
  • Protect your passwords
  • Read privacy notices
  • Only shop on secure websites
  • Keep educated on security procedures
  • Download directly from the website

Credit Card and Account Security

  • Set up and utilize all debit card features
  • Report lost or stolen cards immediately
  • Ensure that your card is signed on the back
  • Never give your credit card number over the phone, unless you are dealing with a reputable company, or you have initiated the call yourself
  • Always check sales vouchers when you sign them – keep copies
  • Always check your billing statement, especially after a trip
  • Make record of your credit card account numbers and telephone number for reporting lost of stolen cards. Keep it in a safe place
  • When selecting a PIN, always avoid the obvious
  • Memorize your PIN, do not write it down
  • Cancel and cut up unused credit and/or debit cards

How MFCU Protects You

Keep your personal and business account information safe is a top priority at Malheur Federal Credit Union.

Get your free annual credit report here.

Read our privacy policy.